How soon can I move in?
What kind of company is Longview Climate Storage and will I be treated fairly?
How do I know how much storage space I will need?
Please ask our manager for assistance. He/she will ask you some questions about what you plan to store in order to determine the best size and type of storage that you need. You can also click on the following link: Unit Sizes and scroll down the page for more information. We are also looking to add an integrated Storage Calculator soon
What size of storage units do you have available and how much are they?
For the price and availability of a specific unit size, please click on the Prices – Rent / Reserve link or button but please call the manager if you do not see the size you are looking for as units come available regularly or may just need to be cleaned.
Can I rent or reserve a unit on your website?
Yes, please click on the Prices – Rent / Reserve link or button in order to rent or reserve a storage unit. You can go through the entire process, including e-signing the rental agreement, making a payment, and receiving your access code. Tenants move out on a regular basis so please call the manager if you do not see the unit size you are looking for, one could become available any day.
What kind of identification is required in order to rent a unit?
What are my actual move-in costs?
Do you have any move-in specials?
Do I need to have or purchase insurance to protect my items in storage?
Do you sell locks?
Do I need to bring my own lock?
Are there any items that I am NOT able to store?
How do I make a payment?
You can drop off payments at the facility, mail them, or pay online through our website (click on the Payment link). You may also sign up to have your rental payments automatically deducted monthly from your credit card, debit card, or checking account. If you sign up for autopay via an ACH withdrawal from your checking account at the time you rent a unit, we will waive the $10 administration fee. When you move out, your autopay payments (via ACH or credit/debit card) will stop immediately.
What forms of payment do you accept?
Do you have a customer referral program?
How much notice needs to be given before I move out?
What must I do when I move out?
• What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
• What choices are available to you regarding the use of your data.
• The security procedures in place to protect the misuse of your information.
• How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or from other direct contact from you. Your information will not be sold or rented to anyone.
We will use your information to respond to you, regarding the reason you contacted us.
We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request (i.e. make a payment, rent or reserve a unit).
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at
any time by contacting us via the email address or phone number listed on our website:
• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon on your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, the site manager) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.